In a net-centric and global economy, information technologies (IT) are now key drivers of business. This technology plays important roles in organizations at both operational and strategic levels. Current examples of IT applications to be appreciated through this course include ERP (enterprise resource planning) systems and SCM (supply chain management) systems at operational level; CRM (customer relationship management) systems and KM (knowledge management) systems at the strategic level. These systems are widely used in manufacturing and service firms, where they are providing new sources of revenue and opportunities to dramatically improve the firm’s performance. It is therefore critical for mangers to have basic IT knowledge to manage daily operations efficiently and to gain competitive advantages. This course will equip students with the required knowledge and skills. Topics covered include concepts of information systems (IS), IS strategy in the net-mediated and global economy,

CILO-1: demonstrate an in-depth understanding of emerging technologies and their applications in the global business arena CILO-2: demonstrate capabilities in the management of IT strategy, IT governance, and digital assets against threats CILO-3: assess information system solutions for the benefit of businesses in achieving strategic goals and operational success CILO-4: demonstrate problem-solving, critical thinking, and analytical skills to apply information system theories to tackle business problems CILO-5: appraise the impacts of information system solutions to the society CILO-6: integrate knowledge and skills in multiple business-related disciplines to assess diverse business issues CILO-7: possess the capacity of self-learning in the ever-changing environment