This course introduces students with the newest concepts of Integrated Resort (IR) management. It discusses the inner workings of the hotel, gaming, entertainment and resort industry. Aside from the organizational structure and functions of each department, students will gain an understanding of the interaction and the logistics involved in ensuring the constant and uninterrupted output of services across all functions to ensure complete guest satisfaction within an integrated resort setting. This fundamental understanding of operations and basic managerial responsibilities will provide for a deeper and broader appreciation of the complexities and challenges of managing the daily operations of an IR. After completing this course, students will be able to have a fundamental understanding of the integrated resorts from a local and global perspective. Learning outcomes of communication and logistic skills will also be emphasized in this course

CILO-1: Describe the characteristics and operations of integrated resort management. CILO-2: Analyze the relationship between consumers, suppliers, operators, and policy makers of hospitality and tourism services/products within an integrated resort setting. CILO-3: Evaluate the social, economic and political contributions and impacts of IR development, particularly as it relates to Macao and other jurisdictions developing IRs. CILO-4: Analyze and apply various hospitality and tourism theories and concepts to IR development and to its practical application in the hospitality and tourism industry. CILO-5: Evaluate the network of stakeholders in the hospitality and tourism industry on issues related to IR development and management. CILO-6: Analyze ethical issues in integrated resorts.