This course aims to familiarize students with the latest issues and topics in hotel and resort management. It allows students to develop skills related to unique aspects of hotel and resort that are not currently covered in other courses in the programme. Special topics may include one or more of the followings: big data in hotel and resort management, cross-cultural management issues, customer relationship management, environmental management, facility management, service quality management, leadership management, and/or other advance topics in hotel and resort management. This course will improve students’ global perspectives of the hospitality industry and further enhance their communication skills.

CILO-1: Develop an understanding of the topical discussions and issues relating to the hotel and resort industry. CILO-2: Improve their knowledge of the general hospitality industry across different countries. CILO-3: Improve their written and oral communication skills.