The government’s use of Information and Communication Technologies (ICTs) is not only a tool to achieve better government but also aims at good governance. This course is divided into two parts. The first part covers issues on the establishment of e-government, including: reasons to embrace e-government, challenges to e-government, planning, implementation and management of e-government, and types and forms of e-services. The second part focuses on the use of ICTs to bring citizens to the government process for the sake of good governance; topics include e-participation, e-deliberation, e-voting and e-democracy.

CILO-1: Acquire a clear understanding of the major concepts and theories of e-government and e-governance. CILO-2: Recognize the current practices of e-government across the world and the effects of information technology on public management. CILO-3: Analyze and critique the complexity of public administration in terms of mixes of values, interests, competing orientations, and other factors, and the challenges and opportunities the new technology brings about. CILO-4: Apply theories and cases to examine the current public policies and public affairs in the local and international context and conduct the comparison.